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Family and Friends: E-mail and the art of managing anger and miscommunication
Dear Bill, I talked to cousin Sam yesterday and he said you were supposed to call me re: the funeral. I was so upset you didn’t call me. I would not have missed it for anything. Next time, call me when someone dies in the family. Love, Marla ——————————————————————————————————— Dear Marla, You didn’t go to either of my sons’ weddings last year. Why would you suddenly appear at a funeral? And I didn’t call you because Sam said he’d make those calls himself. You should know me better than that. Bill ——————————————————————————————————— Dear Bill I’m sorry. I wasn’t mad at you. That’s just the information I got. You know I was sick last year and couldn’t make either of the weddings. Don’t have such a fit. Marla ——————————————————————————————————- Dear Marla, I’m not having a fit… Next time, pick up the phone and ask me what’s going on rather than accuse me via mail.
Bill Dear Bill, What accusations are you talking about? Marla
And it goes on and on. The two bicker back and forth, never picking up the phone to discuss the matter, and before you know, the emails are forwarded to family and friends, each one defending their position. Ever have an email war with your family? Tension builds. Frustrations grow out of control. And whatever you put in your writing, it’s there forever. A lot of times we forget embarrassing and shameful things that are said out loud. They just disappear out of our memory. But with emails, they live forever. They could survive an Icelandic volcano, because they are invisible creatures that never die. Find out how to control them and keep your family safe from troublesome emails. Tune into Dr. Gary and Dr Brian’s Insultant/ Consultant Show this Sunday at 8:30 am and discover some tricks, secrets, and strategies for keeping you and your family out of email hell. http://www.blogtalkradio.com/consultantinsultant
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